The 10in6 Delivery Model
How manufacturing software becomes part of your daily operation.
Every 10in6 deployment comes with our team. We connect your equipment, integrate your systems, configure the software around your actual workflow, and stay involved long after go-live. That's not a support package bolted on at the end — it's how every engagement works.
Most manufacturing software deployments don't fail because of the technology.
They fail because of everything that surrounds it. A system installed generically that never quite fits the actual workflow. An ERP integration the vendor promised and only partially delivered. A go-live where the team was handed documentation and expected to figure out the rest. Support that answered fast for the first 90 days and then became a ticket queue.
The software runs. But it doesn't really work. Within a year, people are working around it instead of with it.
10in6 is structured specifically to prevent this — not through better documentation or a longer training program, but through a different model entirely.
Software and service — delivered as one thing, not two.
During the engagement
Our team configures 10in6 to your specific operation — your machines, your ERP, your part numbers, your shift structure, and your reporting needs. We write and test every integration. We're on-site and actively engaged at go-live. You're not handed a system and expected to make it work.
- Equipment connection and PLC integration
- ERP integration — schedule download and production upload
- Operator Console configured for your specific lines
- Training delivered alongside go-live, not before it
After go-live
We stay involved. The system gets refined as real production reveals what pre-production testing couldn't. Capabilities get added as your needs evolve. Support is available when something goes wrong — not just during business hours.
- 24/7 availability for critical issues
- Proactive refinement as your operation changes
- New capabilities added without rebuilding the platform
- A team that knows your specific deployment, not just the product
Scope varies by engagement and need. Our model does not. Our team works alongside yours, accountable for the outcome.
The expertise that travels with every deployment
10in6 brings deep expertise across manufacturing systems, industrial connectivity, and shop floor operations. Some of this is foundational to any engagement. Some of it is specific work you engage us for based on your environment and goals. Either way — when you go with 10in6, this knowledge comes with you.
ERP & Business System Integration
Two-way data flow between your ERP and the shop floor. Schedule download, production upload, recipe delivery — configured and maintained by our team.
Learn more →Machine, PLC & Device Connectivity
Allen-Bradley, Siemens, Mitsubishi, legacy equipment, barcode scanners, vision systems, torque tools — if it generates a signal, we can capture it.
Learn more →Protocols & Data Infrastructure
OPC UA, Ethernet/IP, Modbus TCP, SQL Server, plant network design, and SCADA interoperability — the technical layer behind a production deployment.
Learn more →Custom Workflows, Reporting & Alerts
Reports, dashboards, alert logic, and Andon board configurations built to match how your operation actually runs — not a generic template.
Learn more →Process Controls & Error-Proofing
System-level poka-yokes, mandatory check workflows, and Kanban systems that turn your best practices into enforced system behaviour.
Learn more →Ongoing Support & Consulting
24/7 support, system refinement, rollout strategy, training planning, and independent manufacturing consulting — for the lifetime of the system.
Learn more →From first conversation to running system.
Every engagement is different. The sequence below reflects how most deployments move from initial assessment to steady-state operation.
Understand your operation
Before anything is configured, we learn how your plant actually runs — your equipment, your ERP, your production structure, your key pain points, and what your team has already tried. This shapes everything that follows.
Configure and connect
We configure 10in6 to your specific workflow, connect to your machines and control systems, and integrate with your ERP. Your team doesn't own the integration work — we do.
Go live alongside your team
We're on-site and actively engaged during go-live — not sending documentation from a distance. If something needs adjusting in the first hours or days, we handle it in real time.
Refine as reality sets in
The first 30–60 days after go-live reveal what pre-production testing couldn't. We stay engaged to refine configurations, tighten integrations, and help your team build confidence with the system.
Stay involved as you evolve
Your operation changes. Products change. Lines get added or restructured. 10in6 grows with you — proactively, not just when something breaks.
What it looks like in practice
A sample of results from customers who have deployed 10in6 — from plants that started with a single module to full-platform deployments across multiple production lines.
OEE nearly tripled within the first operating year. Deployed and live in under six weeks.
Read the case study → OEE from 43% to 60% AprilAire — Consumer Goods ManufacturingDowntime cut by more than two-thirds. Shift visibility transformed from paper-based to real-time.
Read the case study → Audit prep: days → minutes Tier One Automotive SupplierFull traceability records immediately retrievable for any part or lot. Customer audit preparation transformed.
Read the case study → OEE +15%, overpack eliminated AMPI — Food & BeverageProduction data replaced manual estimates. Overpack removed without sacrificing fill accuracy.
Read the case study →Most vendors disappear after go-live.
We don't.
The biggest risk in any manufacturing software deployment isn't the technology — it's the gap between what the software can do and what your team actually uses. 10in6 closes that gap by staying involved: refining configurations, adding capabilities, and responding when things change on the floor.
"Having someone like George (10in6 PM) to work with has been very helpful. He has been very responsive and drives projects to completion."
— Jared Chittick, Senior Operations Manager, Automotive Safety Components Plant
Questions about the 10in6 Delivery Model
- Is the Delivery Model something we purchase separately, or is it part of every 10in6 engagement?
- It's the delivery model — not an add-on. Every 10in6 deployment includes our team's involvement in configuration, connection, and go-live. The specific scope varies based on your operation: a single-module deployment with straightforward equipment is a different engagement than a multi-module rollout with full ERP integration and custom alert logic. The model is consistent. The depth depends on what your plant needs.
- Who handles the ERP integration and PLC connectivity — our IT team or yours?
- 10in6 handles it. We write the integration code, test it against your environment, and maintain it as your ERP versions or equipment change. Your IT team doesn't need to own the integration. We do — and we stay accountable to it over time.
- How long does a typical deployment take?
- Most deployments reach their first go-live milestone within 4 to 8 weeks of project start, depending on scope and the complexity of the equipment and systems being connected. Larger engagements — multiple modules, complex ERP integrations, multi-line deployments — take longer. We sequence deployments so that value starts arriving early. You don't wait for a complete build to see results.
- What does ongoing support actually mean after we're live?
- 24/7 availability for critical issues. A team that knows your specific deployment and doesn't need a long orientation to respond. Proactive refinement as your operation evolves — adding capability, adjusting configurations, and adapting when your production structure changes. The system gets better the longer you run it, because we stay involved in making it better.
- Can we start with one module and add more later without rebuilding the integration?
- Yes — and that's exactly how most customers start. The connection to your equipment and your ERP is built once on a shared data foundation. Adding MES, DQS, or CMMS later doesn't require redoing the integration layer. The platform is designed for this.
- What do we need to have ready before an engagement starts?
- Not much beyond access and willingness to work through it with us. We've deployed in plants with no dedicated IT staff, legacy PLCs with no surviving documentation, and ERPs that predate modern integration standards. The assessment at the start of every engagement is designed to understand what you have and what it takes to connect to it — rather than assuming you have a clean, modern stack.
- What if our equipment is old and doesn't have a standard communication interface?
- That's one of the most common situations we work in. We connect to legacy PLCs via Modbus, serial protocols, and custom hardware interfaces when standard options don't exist. Some of our most significant deployments have been in plants where the equipment was 20 or more years old and had never shared data with any system.
- How is this different from hiring a consultant or a systems integrator?
- A consultant advises and leaves. A systems integrator builds it and leaves. 10in6 builds it, configures it to your specific operation, and stays involved for as long as you're running it. We have a stake in the outcome — our business model depends on customers who get real results and stay with us, not on customers who got a go-live and a manual.
Let's talk about your plant.
Tell us what you're running, what's not working, and what you've already tried. We'll tell you honestly whether we're the right fit — and what it would take.