Audit-Ready Traceability and Paperless Quality Transform Customer Confidence
The Challenge
A Tier One automotive supplier struggled with customer audit anxiety, manual traceability processes, and quality data that was difficult to retrieve under time pressure from customers.
The Solution
10in6 deployed the Digital Quality System across quality check stations and assembly lines. Full traceability data now captured automatically at the point of production with complete product history accessible in seconds.
Results
- Customer audit preparation reduced from days to minutes
- Respond to customer traceability requests in minutes instead of hours
- Quality, Engineering, and Maintenance now working from the same data
- First-time-through (FTT) rates improved with earlier defect detection
"Before 10in6, customer audits were nerve-racking. Now we are proud to show our system and positive quality trends."
"The Track and Trace module has helped us significantly improve traceability. We can now respond to customer requests in minutes."
Could your plant be next?
Every case study started with a conversation. Tell us about your plant and we'll show you how 10in6 applies to your specific challenges.