Track Recurring Problems and Keep Improvement Work Moving
Log plant issues, assign owners, track actions, and connect problems to production impact so your team can focus on what is costing the most.
10in6 turns recurring issues into a structured workflow with ownership, visibility, and full history.
Most plants have recurring issues that everyone knows about, but not always a strong system for tracking them through to resolution.
Problems get discussed in meetings, written into spreadsheets, or logged in different places. Actions are assigned loosely, deadlines move, and the same issues keep coming back without enough visibility or accountability.
Without a structured system, recurring problems stay stuck in a cycle of discussion without resolution — and the cost they're causing stays invisible until something bigger breaks down.
| Time Posted | Issue # | Initiated By | Priority | WO Type | Category | Sub Category | Work Order Description | Due Date | Owner (#1) | Resolution / Fix | WO Status | Closed by? |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Nov 03 02:31 PM | 210019 | Sarah Chen | High | Maintenance Call | Software | Printer | New ink ribbon needed for label printer | Nov 12, 2021 | — | — | — | — |
| Nov 03 02:27 PM | 210018 | James Rivera | High | Maintenance Call | Equipment | Programming | HMI screen not updating correctly | Nov 10, 2021 | Alex Park | Nov 03 14:28 M. Torres — Passing off to engineering | Hand Over | — |
| Nov 03 02:01 PM | 210016 | Alex Park | Low | Employee Suggestion | Labour Performance | Manpower | Need extra hands to speed up packaging process | Jan 31, 2022 | Lisa Nguyen | Nov 03 14:01 M. Torres — Under investigation | Investigating | — |
| Nov 03 02:03 PM | 210017 | Alex Park | High | Maintenance Call | General | Safety | General inspection for November | Nov 30, 2021 | Mark Torres | Nov 03 14:06 M. Torres — Inspection completed 2021-11-03 | Implemented | Mark Torres |
From first log to final resolution — tracked and visible.
Log and assign issues
Create issues with a description, category, priority, owner, and due date so the team has a clear record of what needs to be addressed. Any team member can log an issue, and it is immediately visible across the organization.
Track actions and status
Update issues as work progresses, reassign ownership when needed, and keep a visible record of actions, deadlines, and resolution status. Every update is logged with a timestamp and the name of the person who made it.
Connect issues to plant performance
Tie issues to production and downtime data so teams can see which recurring problems are having the biggest operational impact. This helps prioritize improvement resources on the issues costing the most — not just the ones most recently reported.
Open issues, owners, actions, and history in one place.
With 10in6 Issues Tracker, your team can see:
- Open issues, owners, priorities, and due dates
- Improvement actions and resolution status
- Recurring issues by category or area
- History of actions taken and outcomes
- Which problems are costing the most production
- A centralized alternative to spreadsheet-based Kaizen tracking
Why it matters
Issues Tracker helps plants move recurring problems out of scattered notes and into a system with real ownership and follow-through. It gives management and improvement teams a better way to prioritize work, support accountability, and focus resources on the issues that are driving the biggest losses.
Issues Tracker works with:
Issues Tracker — FAQ
- What is the difference between the Issues Tracker and Work Orders?
- Work Orders are for specific maintenance jobs — a repair, a PM check, a technician task. The Issues Tracker is for recurring or systemic plant problems that need investigation, ownership, and follow-through over time. An issue might generate multiple work orders before it is resolved.
- Who can log and update issues?
- Issues can be created by operators, supervisors, maintenance leads, or management — anyone with system access. Once created, issues are assigned an owner who is responsible for driving them through to resolution. All updates are timestamped and attributed to the person who made them.
- Can issues be connected to production or downtime data?
- Yes. Issues can be tied to production and downtime data so teams can see which recurring problems are having the biggest operational impact. This helps prioritize improvement work based on what is actually costing the most output, not just what is the most visible.
- How do we track the status of improvement actions?
- Each issue has an ongoing resolution log where updates, actions, and status changes are recorded. Ownership can be reassigned as needed, and the issue stays open with a visible status until it is genuinely resolved — not just acknowledged.
- How does this replace spreadsheet-based Kaizen tracking?
- The Issues Tracker gives you a centralized, structured system that replaces scattered spreadsheets and shared documents. Issues are logged consistently, owners are accountable, due dates are visible, and the full history is always on record — making it easier to run improvement reviews and see what has actually been done.
- Can we set due dates and get notifications on overdue issues?
- Yes. Each issue can have a due date, and alerts can be configured to notify owners and supervisors when an issue is assigned, approaching its deadline, overdue, or updated. This keeps the team informed without requiring manual follow-up.
Need work orders, PM checks, and Andon calls set up for your maintenance team?
Every 10in6 deployment includes our team — connecting your equipment, configuring your workflows, and supporting your operation long after go-live.
Stop letting recurring problems live in spreadsheets and meetings
Log issues, assign ownership, track actions, and connect problems to the production impact they are causing.