The 10in6 Delivery Model
Ongoing Support & Consulting
The gap between what software can do and what your team actually uses is where most deployments fail. 10in6 closes that gap by staying involved — refining, expanding, and responding as your operation evolves.
Where we stay involved
- 24/7 support availability — nights, weekends, and holidays
- System refinement as your operation, products, and processes change
- Rollout strategy — determining what to implement first and how to sequence it for adoption
- Workflow improvement — identifying process gaps before automating around them
- Training planning — bringing operators, supervisors, and maintenance teams along effectively
- IT guidance — application servers, SQL Server configuration, backups, and migration planning
- Independent advice — we'll tell you honestly when software isn't the right answer
- Timekeeping system connectivity (ADP, Kronos/UKG) or standalone 10in6 kiosks for plants without a dedicated system
- Skills and attendance tracking integration